Semester thesis · 2022

GluKIT: A connected approach to diabetes care

UI/UXIndustrial designMobile app
ROLE
UX & Industrial Designer
TEAM
Solo project
DURATION
6 months · 2022
GluCORE device and GluCLUES companion application

01 / Overview

A device and service for everyday diabetes care.

GluKIT began as my sixth-semester thesis project: a lifestyle disease diagnostic device that could fit naturally into a user’s daily routine. After narrowing the scope to diabetes, I studied monitoring practices, existing glucometers, market trends, and user needs in the Indian context.

The result is a connected product-service concept: GluCORE, a Point-of-Care Testing device for self-monitoring blood glucose, and GluCLUES, its companion application.

A personal starting point.

After helping a relative begin monitoring following a Type 2 diabetes diagnosis, I saw how difficult it was to use the device and understand the habits needed to sustain a new lifestyle. That experience shaped the project’s focus.

GluKIT process: context enquiry, user research, journey mapping, ideation, information architecture, and interface design

02 / Device research

Understand the routine before redesigning the device.

How can a monitoring device help diabetes-conscious users in India manage their new lifestyle through useful, everyday improvements?

The first phase focused on making measurement easier and more time-efficient, while improving the device’s efficiency. Market research, product comparisons, and users’ monitoring journeys informed the design.

Market and product analysis.

The project’s market study examined how pricing, test-strip revenue, technology, and user needs influence device design. Popular glucometers were compared to identify their strengths, weaknesses, and opportunities for improvement.

Comparison of existing blood glucose monitoring devices

From readings to a daily routine.

Survey participants shared their experiences of taking a reading. A customer journey map helped identify where the device could provide clearer feedback, encourage correct use, and make logging easier.

GluCORE user study and customer journey map

Clear feedback

Simple, understandable feedback helps users take informed actions and reduces confusion.

Correct use and disposal

Research surfaced uncertainty around pricking tools and the disposal of used test strips.

A record that travels with the user

Many users recorded glucose readings in a physical diary to take to their doctor.

03 / GluCORE

A compact, connected glucometer.

GluCORE combines a blood glucose monitoring device with an integrated pricker and a smartphone connection. Using the phone’s display allows a smaller device and gives readings more room and context.

Plug into a smartphone

Use the phone’s screen to show more information while reducing the need for a separate display and larger batteries.

Integrate the pricker

Reduce the accessories users carry and encourage use of a dedicated pricking tool.

From core ideas to a physical product.

Early GluCORE product ideation sketches
GluCORE logo variations, colour, and Aventa typography
GluCORE compact glucometer product renders

Designed for use on the go.

GluCORE device components and features
GluCORE connected to a smartphone with integrated pricker
Step-by-step GluCORE usage sequence

04 / App research

Connect the reading to the rest of daily life.

The second phase explored a companion application to bridge measuring, logging, and diabetes lifestyle management. Benchmarking compared MySugr, Dexcom, Contour Next One, and Diabetes:M, followed by desk research into adoption barriers and self-care behaviour.

Benchmarking of diabetes management applications

What helps people adopt an app?

Barriers

Performance, digital literacy, unfamiliarity, perceived relevance, and satisfaction with existing routines can limit adoption.

Facilitators

Recommendations, intuitive navigation, convenient inputs, clear feedback, and existing self-care habits can support use.

App adoption research: opportunities and threats

Learning from existing users.

App reviews, community forums, and social groups highlighted concerns about reading errors, response latency, data control, import and export, and features behind paywalls.

Opportunity areas and how-might-we questions
Existing diabetes app user reviews and community feedback

Building empathy and defining priorities.

For the companion app, primary user research was limited. Peer role-playing and contextual simulations supported empathy building, and desk research informed two user personas. Insights, questions, and ideas were organised into an affinity map.

GluCLUES empathy map
GluCLUES user persona: smartphone-comfortable adult managing diabetes
GluCLUES user persona: a younger diabetes-conscious user
Affinity clustering of GluCLUES research insights

05 / GluCLUES

One companion for monitoring and management.

GluCLUES was designed for GluCORE users, Type 2 diabetes users comfortable with smartphones, and diabetes-conscious people seeking health management support. The priorities were a seamless device connection, familiar interactions, quick access to important features, and control over recorded information.

Organising the experience.

GluCLUES information architecture
GluCLUES branding, blue palette, logo, and typography

Getting started and connecting the device.

GluCLUES onboarding, account setup, and device connection screens

Measure, record, and understand.

GluCLUES dashboard, glucose readings, and measurement flow

Support for a daily routine.

GluCLUES lifestyle management and connected-device interactions

Manage information and follow-up care.

GluCLUES logs, reminders, reports, and additional management screens

06 / Next steps

A concept ready for further validation.

The study focused on self-monitoring blood glucose rather than continuous glucose monitoring. The new device and its companion app would both require users to learn a new routine, and the project timeline limited extensive app-specific user research and usability testing.

Test with real users

Validate and refine the device and app together through usability testing and feedback.

Design for carrying

Develop compact, comfortable packaging and a carry case suited to daily use.

Plan for scale

Revisit the product and service infrastructure to support broader adoption and long-term growth.